How to Complete the LIHEAP Application Online

You can find the application on the Community Services and LIHEAP web pages. Follow these steps to complete the process:

Step 1: Include Required Documents

Gather all required documents listed on the Green sheet (for English applicants) or the Purple sheet (for Spanish applicants).
Be sure to have these documents ready to upload during the application process.

Step 2: Enter Your Personal Information

Fill out all fields with your personal information.
Social Security Number (SSN) Section:
- Enter each digit of your SSN individually into the 9 boxes provided.
- One number per box only. For example:
  - If your SSN starts with “10,” input ‘1’ in the first box and ‘0’ in the second box.
  - Entering “10” in a single box will result in an error.

Step 3: Enter Household Members

- If there are more than 6 people living in your household:
  - Write the household members’ information on a separate piece of paper.
  - Upload this document to the “Household Members” page (which appears next).

Step 4: Household Demographics & Income

When completing the household demographics section, if there are no household members in a specific category (e.g., Ages 0–2), you must enter “0” for that field.
Similarly, if the total gross monthly income for all household members does not include a specific category (e.g., Pension), you must enter “0” in that field.

Missing Information? Helpful Navigation Tips

For Desktop Users:
- If you are missing any required information, a button labeled “Next Required Field” will guide you directly to the section(s) that need attention.
For Mobile Users:
- Look for the two blue arrows (left and right) at the top-center of the page.
- Use these arrows to navigate to the section(s) with missing information.